Synegys is supporting HHA Burundi, an NGO in Burundi to combat Gender-Based Violence (GBV) with an innovative mobile health solution - iGBV. As a practical demonstration of our corporate values…
Many patients often do not comply with paper diary protocols, possibly invalidating the benefit of diary data.
Researchers found that 93% of companies fail to implement customer journeys successfully. Improving the customer journey requires businesses to go through three stages: 1. Mapping & Planning; 2. Experience Design; and 3. Solution Delivery. In this article and accompanying video, we briefly describe what needs to be done to improve touchpoints along the customer journey.
